Content strategy

Why and when:
You already realized that content is one of your key assets and clear vision and strategy is needed to capitalize on it. It might be API documentation, product guide, mobile app help, knowledge base, internal documentation or training materials.

What you get:
Coherent approach to the creation, delivery, and maintenance of useful and usable content with proposed plan of action covering processes, skills, tools and technologies. Thanks to content strategy we define you will be able to limit the cost of content creation and translation, tighten the feedback loop from customers and end users, easily manage your technical writing staff limit the support cost and even generate additional revenue from trainings.

How:
We start from asking about your business goals and target audience and then deconstruct it down to the communication channels and final products. At the same time we assess your organization to check what type of content is produced by whom and why, and why they are so disconnected.

Why us:
With our software development and QA experience we are able to embed the content creation process into your standard SDLC. Thanks to docs-as-code approach, automated documentation testing and customer feedback collection tools your documentation processes will smoothly fit into your existing DevOps practices.